Frequently Asked Questions

Answers to help you get started
with confidence.

Find answers about the process, requirements, onboarding, opportunities and what to expect when joining under Eleve Business Solutions LLC.

Everything you need to know before joining Eleve Business Solutions LLC.

Frequently Asked Questions

Have questions before you apply? We’ve gathered the most common things applicants want to know about joining under Eleve Business Solutions LLC, completing onboarding, choosing opportunities, certification requirements, equipment needs, and how the process works. Review the FAQs below so you feel clear, confident, and ready to take the next step.

Everything you need to know before joining Eleve Business Solutions LLC.

Frequently Asked Questions

Have questions before you apply? We’ve gathered the most common things applicants want to know about joining under Eleve Business Solutions LLC, completing onboarding, choosing opportunities, certification requirements, equipment needs, and how the process works. Review the FAQs below so you feel clear, confident, and ready to take the next step.

What is Eleve Business Solutions?

Eleve Business Solutions is a service partner that connects individuals with legitimate work-from-home customer support opportunities through the Arise platform.

We provide guidance, structure, and support to help you successfully get started as an independent contractor.

Is this a work-from-home opportunity?

Yes. All opportunities are remote and allow you to work from home while servicing well-known companies.

What will I be doing?

As an independent contractor, you may be responsible for:

  • Handling inbound customer service calls
  • Responding to chats or emails
  • Assisting customers with account questions, orders, or general support

Responsibilities vary depending on the client program you select.

Is this a job?

No. This is an independent contractor opportunity.

Who am I joining under?

You are joining under Eleve Business Solutions LLC.

Am I an employee of Arise or the client?

No.

How do I get paid?

You are paid based on the client program you select and the hours you service.

Payments are issued twice per month and are based on completed work. Applicable platform and service fees will be deducted.

Agents are paid by Eleve Business Solutions LLC after Eleve receives corresponding cleared payment.

Do I need equipment?

Yes, you need a computer/laptop, reliable internet, quiet workspace, and any program-specific equipment.

Do I have to complete certification?

Yes, client programs usually require certification before servicing.

What happens if I do not complete training or onboarding steps?

Failure to complete required steps or training may result in:

  • Losing your spot in a program
  • Delays in getting started
  • Removal from the opportunity

What does Eleve provide?

Eleve Business Solutions provides:

  • Step-by-step onboarding guidance
  • Support during certification
  • Ongoing assistance as you begin servicing
  • A structured system to help you stay on track

Where can I work from?

Most opportunities require that you reside within the United States. Some client programs may have additional location requirements.

What is training like?

Each client program requires certification before you can begin servicing.

Training typically includes:

  • Scheduled sessions (usually Monday through Friday)
  • Live instruction or guided modules
  • Required attendance

Training must be completed successfully before you can begin working.

Will I get paid during training?

Training is generally unpaid.

However, some client programs may offer completion incentives or bonuses for successfully finishing certification. These vary by program and may be up to $500.

  • Required attendance

Training must be completed successfully before you can begin working.

Are there any fees?

Yes. There are standard startup and service-related costs, which may include:

  • $30 Background Check Fee (returned to you as a loyalty incentive after successfully working with Eleve Business Solutions for 4 months)
  • $50 refundable class deposit (refunded after you attend the first day of training, if applicable)
  • Platform and service fees (15% total)

These costs are part of operating as an independent contractor on the platform, and Eleve rewards those who stay committed and active.

Do I need experience?

Not necessarily. Some programs are beginner-friendly, while others may prefer prior customer service experience.

We help guide you toward opportunities that best match your experience level.

Do I have to create my own Arise business?

No, not if you join under Eleve Business Solutions LLC.

Are hours guaranteed?

No. Hours and intervals depend on client program availability.

Is income guaranteed?

No. Earnings vary by program, servicing time, performance, and available opportunities.

What is the pay structure?

Standard structure: agent receives 85% of Net Eligible Servicing Revenue, and Eleve retains 15%.

Do I need a background check?

Possibly. Requirements vary by client program.

Can I choose my own schedule?

You may select available intervals based on client program rules and availability. After certification, you will have the ability to select your own hours based on availability within your chosen program.

Can I post client names online?

No. Do not use client names, client logos, screenshots, or confidential program details in marketing or social media.

Why choose Eleve Business Solutions?

Eleve focuses on structure, support, and professionalism.

Our goal is to provide a clear path to help you successfully transition into working from home.

Still Have Questions?

We're here to help! Our support team is happy to answer any questions you have about joining, requirements or opportunities.

Email us anytime at

support@elevebusinesssolutions.com

Ready to Take the Next Step?

Apply now and start your journey
toward flexible work from home.

Ready to Take the Next Step?

Apply now and start your journey
toward flexible work from home.