Bilingual Roadside Assistance Customer Service
Remote Independent Contractor Opportunity. Work from the comfort of your home with Eleve Business Solutions LLC.
Spanish Bilingual | Remote Independent Contractor Opportunity
Work from home helping drivers in urgent situations for a roadside assistance program.
This opportunity is ideal for individuals with roadside assistance or customer service experience who stay calm under pressure and enjoy helping people when they need it most.
Fluency in both English and Spanish is required for this opportunity. DailyPay is available on this program.
Program Overview
- Opportunity Type: Work From Home Independent Contractor
- Program Type: Inbound Customer Service
- Industry: Roadside & Driver Assistance
- Language Requirement: Fluent English & Spanish
- Pay During Training: $7.64 per hour
- After Training Hourly Pay: $12.00 per hour
- Additional Training Incentive: Available
- Certification Begins: November 19, 2026
- Certification Ends: December 21, 2026
- Class Schedule: Monday through Friday
- Class Time: 9:00 AM – 3:00 PM ET
- Class Length: 6 hours per day
What You Can Expect
Agents will help drivers who need immediate assistance.
This opportunity may include:
- Taking inbound calls from drivers whose vehicle will not start, has a flat tire, is out of gas, or has been in an accident
- Helping drivers who are locked out of their vehicle
- Explaining policy coverage details
- Locating customers using mapping tools
- Securing a service provider or towing assistance based on the customer’s coverage
- Making outbound calls to coordinate with service providers and follow up
- Providing status updates to customers who call back
Ideal Candidate
This opportunity may be a strong fit for individuals who:
- Speak and write English and Spanish fluently
- Have roadside assistance or customer service experience
- Have working knowledge of Google Maps and other mapping tools
- Are patient and empathetic and can manage stress
- Have outstanding listening and problem-solving skills
- Can follow processes and workflows for compliance
- Are comfortable navigating program tools and software
Pay Information
Pay During Training
$7.64 per hour
After Training Hourly Pay
$12.00 per hour
Additional Training Incentive
After completing Phase 2, agents who service a minimum of 12 hours per week during the certification period may earn an additional:
$1.81 per hour
Agents who service a minimum of 13 hours per week during the certification period after Phase 2 may also qualify for an additional $100 incentive when the first production opportunity is offered and accepted.
Incentive eligibility is subject to applicable program requirements.
Servicing Schedule
- Intervals are available 24 hours a day, 7 days a week, 365 days a year
- About half of all intervals fall between 8:00 AM – 12:00 PM ET and 4:00 PM – 8:00 PM ET
- 5 hours (10 intervals) required on Mondays and/or Fridays
- During certification, agents must service at least 10 hours (20 intervals) outside of class between December 6 and December 15, 2026
DailyPay
DailyPay is available for eligible servicing revenue. Certification revenue is not eligible for DailyPay.
Certification Schedule
Class Times Offered:
- 9:00 AM – 3:00 PM ET
Classes are held Monday through Friday and are approximately 6 hours per day.
No Class
- Thursday, November 26, 2026
- Friday, November 27, 2026
- Monday, November 30, 2026
Certification Phase 1
November 19, 2026 – December 2, 2026
Instructor-Led & Self-Study Content
Learn the client, how to map and locate customers, and how to navigate the system. This phase requires strong attention to detail and active class participation.
Certification Phase 2
December 3, 2026 – December 7, 2026
Virtual Classroom With Live Call-Taking
A combination of class time and live calls so you can apply what you learned in Phase 1.
Certification Phase 3
December 8, 2026 – December 16, 2026
Instructor-Led & Self-Study Content
Learn the dispatch and solutions call types.
Certification Phase 4
December 17, 2026 – December 21, 2026
Virtual Classroom With Live Call-Taking
Apply what you learned in Phase 3 on live calls.
Enrollment Requirements
- Background check and photo ID verification
- $50.00 non-refundable class confirmation deposit
- Minimum of 10 hours (20 intervals) per week during certification
- Computer, hardwired internet connection, and headset that meet platform system requirements
Before You Apply
Please review the certification schedule and servicing requirements carefully before enrolling.
Certification begins November 19, 2026 and continues through December 21, 2026, with classes Monday through Friday from 9:00 AM – 3:00 PM ET.
This opportunity is specifically for agents who are fluent in both English and Spanish.
The deadline to apply is November 12, 2026.
Important Disclaimer
This is a remote independent contractor opportunity available through Eleve Business Solutions LLC. It is not an offer of employment.
Program availability, certification classes, hourly pay, incentives, screening requirements, servicing requirements, and schedules are subject to change. Enrollment in a certification class does not guarantee successful certification or continued availability of a program.
This is an independent contractor opportunity, not employment. Client programs, schedules, certification requirements, availability and earnings may vary.